Privacy Policy | Proscreen Golf App | Golf Clubs | App for Golf Courses and Clubs

Effective Date: 18/12/2025

This Privacy Policy describes how ProScreen (“we”, “us”, “our”) collects, uses, shares, and protects information when you use the ProScreen mobile application and associated website and services (collectively, the “Services”).

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. App Store & Google Play Compliance Statement

ProScreen:

• Collects only data necessary to deliver core functionality

• Does not sell user data

• Does not use data for undisclosed purposes

• Provides users with access, deletion, and control rights

• Uses secure transmission and storage methods

This policy is provided to meet the requirements of:

• Apple App Store Review Guidelines (Section 5.1 – Privacy)

• Google Play User Data Policy & Data Safety requirements

2. Data Controller

Company Name: ProScreen
Contact Email: info@proscreengolf.com
Role: Data Controller under UK GDPR

3. Information We Collect

A. Personal Information (Provided by You)

• Name

• Email address

• Phone number

• Account credentials

• Organisation or golf club details

• Support enquiries and communications

B. App Usage & Technical Data

• Device type and operating system

• App version

• IP address

• Log data (access times, feature usage, error reports)

C. Location Data (Optional & Permission-Based)

• Approximate or real-time location data only when explicitly enabled by the user

• Used solely for app functionality related to live course visibility and operational features

Location access:

• Is never continuous in the background without consent

• Can be disabled at any time via device settings

D. Non-Personal & Aggregated Data

• Anonymised analytics

• Operational flow data

• Performance metrics

This data does not identify individual users.

4. How We Use Data (Purpose Limitation)

We use collected data strictly for:

• Delivering and operating the app and website

• Account creation and authentication

• Providing real-time app functionality

• Customer support and service communications

• Improving app stability, performance, and features

• Ensuring security and preventing misuse

• Meeting legal and regulatory obligations

We do not use personal data for:

• Third-party advertising

• Data brokering

• Profiling beyond app functionality

5. Legal Basis for Processing (UK GDPR)

We process data under the following lawful bases:

• Contractual necessity – to provide the Services

• User consent – for location access, notifications, and optional features

• Legitimate interests – app security, analytics, and service improvement

• Legal obligation – compliance with applicable laws

6. Data Sharing & Third Parties

We may share data only with:

• Secure hosting and infrastructure providers

• Analytics and monitoring services

• Professional advisers (legal, compliance, accounting)

• Authorities where legally required

All third parties:

• Are bound by data protection agreements

• May only process data for specified purposes

• Must apply appropriate security controls

We do not sell or rent personal data.

7. Data Retention

We retain data only for as long as necessary to:

• Provide the Services

• Fulfil contractual and legal obligations

• Resolve disputes

• Maintain security and integrity

Users may request deletion of their data at any time (see Section 10).

8. Security Measures

We apply appropriate safeguards including:

• Encrypted data transmission

• Restricted access controls

• Secure cloud infrastructure

• Regular monitoring and maintenance

While no system can guarantee absolute security, we take reasonable and proportionate steps to protect user data.

9. Children’s Privacy (App Store Requirement)

The Services are not intended for children under the age of 13.

We do not knowingly collect data from children.
If such data is identified, it will be deleted promptly.

10. User Rights & Controls

Users have the right to:

• Access their personal data

• Correct inaccurate information

• Request deletion of their data

• Restrict or object to processing

• Withdraw consent (where applicable)

• Request data portability

Requests can be made by contacting:

Email: info@proscreengolf.com

We will respond within statutory timeframes.

11. Permissions Disclosure (Google Play Requirement)

The app may request the following permissions:

• Location: for live operational functionality (optional)

• Notifications: for service-related alerts (optional)

• Network access: required for core app operation

Permissions are:

• Clearly disclosed at the point of request

• Optional where not essential

• Revocable via device settings

12. Cookies & Web Tracking

Our website may use cookies or similar technologies to:

• Enable essential functionality

• Measure performance and usage

Users can manage cookie preferences via browser settings.

13. International Data Transfers

Where data is processed outside the UK, appropriate safeguards are implemented in line with applicable data protection laws.

14. Policy Updates

We may update this Privacy Policy periodically.
Changes will be posted within the app and/or on our website.

Continued use of the Services indicates acceptance of the updated policy.

15. Contact Information

For privacy-related queries or requests:

Email: info@proscreengolf.com